Welcome to the Configo website ("Configo", "we", "us", or "our")
Please read these Terms of Service ("Terms") carefully, as they govern your use of our websites, including configo.org, as well as any other sites that we may own or operate in the future (each, a "Site", and collectively, "Sites"); application programming interfaces ("APIs"); and other products and services provided by us (together with the Sites and APIs, "Services").

1. Agreement to These Terms
   1. By using the Services, you acknowledge and agree to these Terms. If you access the Services on behalf of a company, employer, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, the terms "you" and "your" refer to that organization.
2. Changes to the Terms and Services
   1. We reserve the right to periodically update or modify these Terms, as well as to modify the Services. We will attempt to notify you of any changes in advance; however, your continued use of the Services following the publication of updated Terms will signify your acceptance of them.
3. Terms of Service
   1. Right to Use the Services
      Only individuals who have reached the age of consent to process personal data in accordance with applicable law may use the Services. If access to the Services is made through a company or legal entity, you confirm that you have the authority to do so.
   2. Restrictions on Use
      Except as expressly permitted, you and your employees, contractors, and other individuals associated with your Configo account ("Authorized Users") must not:
      1. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or structure of the Services (except where such restriction is not permitted by law);
      2. Provide, sell, transfer, lease, distribute, or sublicense the Services to third parties;
      3. Copy, modify, or create derivative works, as well as remove ownership notices.
   3. Acceptable Use Policy
      You agree to comply with and ensure compliance with the Configo Acceptable Use Policy, available at configo.org/docs/aup.
   4. Accounts and Authorized Users
      When registering, you provide an administrative email and password for your Configo account. You confirm that the information provided is accurate and current and agree to keep it updated. You are responsible for the security of your login information and for all activities conducted through your account or the accounts of your Authorized Users.
   5. Feedback and Usage Rights
      We gratefully accept your feedback, comments, and suggestions ("Feedback"). By providing Feedback, you irrevocably assign all rights to it, including intellectual property rights, allowing us to freely use it to improve the Services. Configo also has the right to collect and analyze aggregated and de-identified data about the use of the Services ("Usage Data"). Note that "Usage Data" does not include the content of your data ("Customer Content").
   6. Retention of Rights
      Configo retains all rights to the Services provided, and you retain any Content created by you while using the Services or uploaded to them. Except as expressly stated in these Terms, each party retains rights to its intellectual property.
4. License
   1. License to Use the Services
      Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license (without the right to sublicense) to use the Services for your internal business or personal needs worldwide (except in jurisdictions where the law does not permit doing business with Configo).
5. Charges and Payment
   1. Pricing
      
      1. Some Services are offered on subscription plans, the terms of which are specified at configo.org/pricing.
      2. The user independently tops up this balance, and funds are automatically deducted for the subscription according to the selected period (monthly, quarterly, or annually).
      3. Please note that all paid funds are non-refundable under any circumstances, including but not limited to technical issues, service downtime, or user decision to stop using the Services. However, in cases where significant service disruptions or technical failures occur due to our fault, we may offer compensation in the form of additional service usage time at our discretion.
   2. Subscriptions
      
      1. By subscribing, you consent to automatic deductions from your internal balance at the specified time.
      2. You confirm that you have the legal right to use the provided payment methods to top up your internal balance.
      3. In case of insufficient funds in the balance, access to the relevant Services may be restricted until the balance is topped up.
   3. Cancellation
      
      1. You may cancel your subscription at any time through your account settings. The balance of unused credits will be returned to your internal balance.
      2. Cancellation of the subscription does not automatically delete your account. For information on account termination, see Section 10.
   4. Taxes
      All fees exclude taxes. You agree to pay all applicable taxes, including sales taxes, value-added taxes, and other charges, except for income, employee, or property taxes. If necessary, we reserve the right to charge tax to you subsequently.
   5. Promo Codes
      Configo periodically distributes promo codes – a special key phrase that is valid for a specified period, allowing you to top up your internal balance of credits by a predetermined amount in U.S. dollars. The terms and conditions of promo codes are specified and available at configo.org/docs/promo-terms.
6. Confidentiality
   1. Confidential Information
      "Confidential Information" is any proprietary or non-public information, including business, technical, financial, and other information related to the characteristics, functionality, and performance of the Services, as well as security issues.
   2. Confidentiality Obligations
      The recipient of Confidential Information uses it solely for evaluating the possibility of using the Services and does not disclose it to third parties, except for employees, contractors, or consultants who have confidentiality obligations. In the event of disclosure by court order, the recipient agrees to notify the disclosing party to the extent permitted by law.
      Confidentiality obligations remain in effect until the expiration of these Terms and for five years thereafter.
7. Warranties and Disclaimers
   1. Data Recovery
      In the event of data loss or damage related to the subscription, Configo will make commercially reasonable efforts to recover the information from the latest backups. Except as stated, Configo is not responsible for any loss or damage to data.
   2. Disclaimer of Warranties
      We do not guarantee that the Services will meet your expectations or will be available without interruptions, errors, or failures. The Services are provided "as is" without any warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement of rights.
8. Indemnification
   1. You agree to indemnify and hold harmless Configo, as well as its officers, directors, employees, and agents from any claims, disputes, demands, liabilities, losses, costs, and expenses (including legal and accounting fees) arising from:
      1. Your use of the Services;
      2. Your Content;
      3. Violation of these Terms.
9. Limitation of Liability
   1. Limitation on Damages
      Neither Configo nor any other parties involved in creating, producing, or delivering the Services ("Providers") shall be liable for any incidental, special, indirect, or consequential damages, as well as loss of data, business reputation, system downtime, or other losses arising in connection with these Terms or the use of the Services, regardless of the legal basis of the claim. If the Services are provided to a user free of charge, Configo shall not be liable for any damages or losses incurred by the user.
   2. Maximum Liability Limit
      In any event, the total liability of Configo or the Providers for any damages shall not exceed half of the total amount paid by the user for the Services in the last 6 months.
   3. Independence of Provisions
      Each provision limiting liability or disclaiming warranties is independent and does not affect other provisions of these Terms. Such risk allocation is a material element of the bargain between the parties.
10. Termination
    1. Termination by Configo
       We may terminate or restrict your access to the Services at any time and without prior notice in the event of your violation of these Terms, including but not limited to the Acceptable Use Policy available at configo.org/docs/aup.
    2. Termination by User
       You have the right to terminate your use of the Services at any time. If you have an active subscription, you may cancel it through your account settings. Cancellation of the subscription does not automatically delete your account.
    3. Consequences of Termination
       Upon termination of these Terms, the following sections shall remain in effect: terms of service, pricing and payment (if there are any outstanding debts), confidentiality, data provisions, warranties and disclaimers, indemnification, limitation of liability, termination, and miscellaneous. Additionally, we reserve the right to delete your Content within a reasonable time after termination of the use of the Services.
11. Miscellaneous
    1. Developer Terms
       The Configo Developer Terms, available at configo.org/docs/developer-terms, apply to the use of the APIs and related documentation.
    2. AI Usage Terms
       The Configo AI Usage Terms, available at configo.org/docs/ai-terms, contain additional provisions governing the processing of Content, AI features, and related settings. These terms are an integral part of these Terms.
    3. Privacy Policy
       Our Privacy Policy, available at configo.org/docs/privacy, outlines how we collect, use, and disclose information in connection with the Services.
    4. Cookie Policy
       Our Cookie Policy, available at configo.org/docs/cookies, explains how we use cookies and similar technologies to improve your experience and analyze usage of our Services.
    5. Feedback
       By providing Feedback, you grant Configo a non-exclusive, worldwide license to use such content for any purpose, including the right to transfer or permit its use by third parties.
    6. Force Majeure
       Configo shall not be liable for delays or failures to perform its obligations under these Terms caused by force majeure events beyond reasonable control, provided that we make efforts to minimize such effects.
    7. Notifications
       All notifications related to changes in these Terms will be sent via email or published on the Site. The date of receipt of the notification shall be the date of sending by email.
    8. Severability of Provisions
       If any provision of these Terms is found to be invalid or unenforceable, it shall not affect the validity of the remaining provisions. In such case, the parties intend to modify the invalid provision to the maximum extent permitted by law while preserving its original meaning.
    9. Projects and Team Use
       Some features of the Services may allow for the creation of team projects. In this case, the Project Administrator is responsible for ensuring that all participants comply with these Terms, and each user is individually responsible for their actions.
    10. Widget
        Configo provides a widget for installation on the user's site. Detailed terms are available at configo.org/docs/widget-terms.
    11. Production Monitor
        Configo provides a Production Monitor for tracking and managing orders in specific statuses related to the production process. Detailed terms are available at configo.org/docs/monitor-terms.
    12. Referral System
        Configo provides a referral system for users. Detailed terms of participation, rewards, and other details are available at configo.org/docs/referrals-terms.
    13. Partners
        Configo's partners are resellers operating under the terms outlined and available at configo.org/docs/partners-terms. The terms of cooperation with partners govern the provision of services and commercial interactions.
    14. Assignment of Rights
        These Terms and the access provided to the Services may not be assigned or transferred without the prior written consent of Configo.
    15. Engagement of Third-Party Providers
        To ensure the functioning of the Services, Configo may engage third-party service providers (for example, at the time of the effectiveness of these Terms, Configo hosts the Services on Digital Ocean).
    16. No Partnership
        The use of these Terms does not create agency, partnership, joint venture, or employment relationships between you and Configo. Neither party has the right to create obligations on behalf of the other party.
    17. Governing Law
        These Terms are governed by the laws of Ukraine (without regard to its conflict of laws principles). If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The parties agree to the application of international law, except for provisions of the UN Convention on Contracts for the International Sale of Goods.
    18. Arbitration and Dispute Resolution
        In the event of disputes related to the use of the Services or these Terms, the parties agree to make all reasonable efforts to resolve them through negotiation. If an agreement cannot be reached, the parties may consider involving an independent mediator or another method of dispute resolution.
    19. Interpretation of Terms
        In these Terms, the words "including," "including," and similar terms are construed as "without limitation."
    20. Completeness of Terms
        These Terms replace all prior agreements between the parties regarding the subject matter of this document. Any additional terms proposed by you or other parties shall have no legal effect unless Configo expresses otherwise in writing.
12. Contact Us
    1. If you have any questions, please contact us at:
       1. E-Mail: support@configo.org